Job duties may include dealing with customer complaints, opening new customer accounts, signing customers up for a particular service, handling product orders, maintaining customer records and preparing product or service reports. Candidates with good communication and computer skills tend to be more attractive to employers. An ideal candidate should have good communications skills along with the patience to deal with customers on a daily basis in a professional, courteous manner. Many employers provide on-the-job training to teach new employees the specific procedures and guidelines they expect their customer service reps to follow.
A customer service representative cover letter should reference any relevant education and training a candidate has already obtained. This should include an emphasis on desirable skills, including people skills and communication skills. Bureau of Labor Statistics, the average hourly wage for a customer service representative is nearly 15 dollars per hour with the average annual salary at approximately 30, dollars.
The overall job outlook for customer service representatives is good with an expected growth of 13 percent through Take a look at MyPerfectCoverLetter to get started with your own well-written letter. As a highly competent Customer Service Representative, I would bring a dedicated, reliable, and driven attitude to this role. In my current position, I maintain an exceedingly functional work environment while delivering exceptional customer service for Hikers Insurance.
I have a knack for problem solving and work well independently and with little oversight. My knowledge of computers, which enables me to pick up new systems quickly, work independently, and efficiently make me a perfect fit for your opening.
I possess an uncanny ability to build rapport and relationships with internal and external customers via the telephone. These, coupled with my ability to examine a process to look for improvement as well as manage multiple projects simultaneously all are valuable assets that I feel can benefit your company. I can solve problems, quickly and precisely, which has resulted in sales increases in my previous positions.
My business skills, attention to detail, and general aptitude all have served me in my previous endeavors which have shaped me into an excellent administrator. The approach to my work goes beyond the job description as I am always looking for a way to improve results. In addition to my work, I have always been looked to for decision making. I have enclosed my resume to display my past achievements, as well as to demonstrate how I can be a valuable part of your team.
I am writing you in reference to the customer service representative position at your company. After seeing your ad posted online, I immediately felt compelled to contact you. As someone who has frequented your business over the years, I believe I have a solid understanding of the needs of your customers. Moreover, I believe that my personal qualities align well with what you are seeking in a representative.
I understand that quality customer service is essential to a successful business and I take pride in filling that role. Five years ago, I worked as a cashier and sales representative at Target. I enjoyed the frequent contact I had with customers and the role I played in solving their problems. I am currently employed as customer service representative by Comcast, and take pride in finding creative solutions to problems presented by customers.
In addition, I possess personal qualities that make me an ideal candidate for this position. I enjoy speaking with people and finding solutions to meet their needs.
I am able to remain calm and positive even when those around me are feeling stressed and anxious, and I am usually able to help others remain calm as well. I work well independently and require very little direct supervision to successfully complete my job. Moreover, I am an energetic worker who is able to give as much effort and dedication to my last call of the day as I am to the first.
I would like to thank you for taking the time to consider my application. Because of the reasons outlined above, I believe I am an excellent candidate for this position.
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Customer Service Cover Letter Samples. This cover letter is based on the corresponding resume below. (click to view) Customer Service Resume Sample: Customer Service Cover Letter: I am writing to your regarding your company’s Customer Service Representative opening. I have been working as a Telephone Sales Executive at Telemarketer Auto. Customer Service Representative Cover Letter Customer Service Representatives are in charge of providing information about company products and services and assisting with technical problems. Main responsibilities for those working in a Customer Service department are opening customer accounts, making recommendations, troubleshooting customer.
Customer service representative cover letter is a document that accompanies your resume. The document should market your skills and showcase you as a perfect candidate for the position. You can have an outstanding Customer Service Representative cover letter! Follow these simple tips and check out our cover letter samples.